Comments on: 0×80040600 (how to fix a corrupt Outlook pst data file)

By: Jerry George

Jerry George — Thu, 01 Apr 2010 18:41:41 +0000

Thanks to Tim and RANDY….Tim gave me the solution but Randy told the path to find the fix exactly….

Thanks to you both. It worked perfectly…EXCELLENT.

By: pavels

pavels — Thu, 05 Nov 2009 10:50:24 +0000

I ran SCANPST but after going throught the 8 phases a window shows up to start the repairs. Under details you can also find what the scan found. However, after running the repairs, the program stops reacting.
I have ran also the chkdsk, MS Office diagnostic and I put the system back to a few days before, when I could open Outlook without problems.
I work on Windows XP and Office 2007. The outlook.pst file is about 3.9 Gb.
Anny suggestions what to do now??
Thanks.

By: erdoke

erdoke — Sat, 26 Sep 2009 23:43:47 +0000

Thanks a lot, your guide saved me a lot of time.
I was experiencing the same with only one of my mail accounts synced with Outlook 2010 Technical Preview. YOur solution worked like a charm.

With Outlook 2010, the SCANPST.EXE file is located in \Program Files\Microsoft Office\Office14\

By: Webmike

Webmike — Sat, 26 Sep 2009 21:24:40 +0000

I wish I had found this artical earlier I lost my pst.file with all my contacts.

By: ChrisB

ChrisB — Tue, 22 Sep 2009 11:42:27 +0000

Well done Tim, this tip saved me a lot of time.

One thing I can add: users connected to Exchange servers but *not* using a PST file (i.e. they always log on to the mailbox on the server) *but* using “offline folders” (I don’t remember the exact naming convention in Outlook – something about synchronised mode or something?) can get this error if the OST file gets corrupted. OST basically serves the same purpose as a PST, it’s a local copy of the user’s mailbox.

In the same folder as SCANPST.EXE you will find SCANOST.EXE which does the same thing, with one proviso: you have to be logged on to the computer as the same user who has the mail problem. You also have to be logged out of Outlook.

If the computer is on the same LAN as the Exchange Server, and the mailbox is quite large, I suggest taking an even easier route though: just delete (or rename) the OST file. When next Outlook is opened, it automatically rebuilds the OST file and downloads all the mail again (which is why I say *if* you are on the same LAN as the server – re-synchronising an entire 2 GB mailbox over a slow WAN link might be tedious).

Good luck!

Chris

By: Randyl

Randyl — Wed, 10 Jun 2009 21:35:28 +0000

With Outlook 2007, the SCANPST.EXE file is located in \Program Files\Microsoft Office\Office12\

Thanks for the tip!

By: NickD

NickD — Fri, 29 May 2009 23:33:35 +0000

Ah thanks Tim You Gem!
I was getting worried that I had lost 3 months worth of emails, phew, I am going to start backing up my .pst I think.

By: Sri

Sri — Fri, 27 Feb 2009 18:07:43 +0000

This solved my problem and the instructions were thorough and easy to follow. Thank you, Tim!